Business Process Outsourcing (BPO)

TBI’s Business Process Consulting service is an in-depth analysis of a company’s business processes. Beginning with a general assessment, this service can take a number of different directions based on initial outcomes. TBI will recommend business alignment tactics followed up with a strategic plan for implementation, including process re-engineering, application software opportunities and sourcing alternatives.

TBI works with its clients to address key issues including:

  • Mission critical processes
    • End to end view
    • Process/functional decomposition
    • Information and transaction flow
    • Transactional costs
    • Performance requirements
    • Bottle necks
  • Technology support
    • What to take into account
    • Impact on employees, customers, suppliers
    • Regulatory requirements
    • Financial impact
  • Improvement opportunities
    • Resources required
    • Source of resources
    • Technology tools
    • Training

The value of the Business Consulting Service is to provide management with in-depth insights into their business operations workflows, identifying alternative directions and sourcing opportunities.

TBI clients receive:

  • In depth understanding of specific business area operations and a gap analysis
    vis-vis business requirements
  • A solid grasp of business re-alignment and re-engineering opportunities
  • Insight into areas of potential business risks, strengths and weaknesses
  • A strategic plan to move forward
Share Button